SHELTER II INTERNATIONAL SHOPPING

About SHELTER II

SHELTER II the specialty store in Kobe, Japan mainly focuses on the sophisticated pieces of Europe. The atmosphere of the shop "Vintage Chic" is inspired by the Old Islam. There are great big concrete walls with complicated spaces such as the "SHELTER" in deserts. We hope customers to enjoy the luxury clothes and the space exclusively.

BRAND&SHOPPING

We are ready to take your order on the web.
You can purchase any items that we stock and show on the web.
All of deliveries are shipped by the EMS (international postal express by Japan post)
They will be arrived within 3-5 days (the duration for shipping are differ from the areas and the countries). However, it sometimes later because of the custom clearance checking.

How to purchase

You can find "CONTACT" on the item page.
Please give us a message and let me know the items.
We confirm the stocks after receiving your message.
Then we will contact you with the confirmation.
In addition, we tell you how to purchase on the web.
If you have questions about the item such as the size and price, please write on the message.
Please do not hesitate to ask us anything.

About Returning

Basically I cannot receive the returning because of such as sizing,
color, shaping and so on that you do not expect.
If the item has tremendous damage or broken points, please let me know within 3 days from you receive the parcel.
Therefore please do not hesitate to ask us anything for making sure.

About the payment

You can choose two ways to finish the payment for orders as following.

PayPal( VISA, MASTER CARD, AMERICAN EXPRESS, JCB)

Please let me know with the CONTACT (message) if you want to pay using PayPal.
At first, I will confirm the destination of the parcel for calculating the shipping fee.
After that, I will send you a bill written with all prices on your PayPal account.
Please do not hesitate to ask anything.

About the PayPal

Bank transferring

Here is our bank and company information needed for BANK TRANSFER

BANK NAME SUMITOMO MITSUI BANKING CORPORATION
SWIFT CODE SMBC JP JT
BRANCH SANNOMIYA BRANCH
BANK PLACE 1-5-1, SANNOMIYA-CHO, CHUO-KU, KOBE-CITY, HYOGO, JAPAN
ACCOUNT NAME MATTOTTI Co.ltd
ACCOUNT NUMBER 3698951(Saving Account)
COMPANY PLACE 1-7-17, WALL Ave 1F, YAMAMOTODORI, CHUO-KU, KOBE-CITY, HYOGO, JAPAN
TELEPHONE NUMBER (+81) 78 271 1173

Please note to transfer in Japanese Yen.
And you have to bear only LIFTING CHARGE that is needed for international banking.
We cannot say about the price clearly because there are some differences depending on the prices and each bank.
If you want to know more, please ask your bank clerks.

TAX & CUSTOMS

You do not have to pay the Japanese Tax if you live in other country.
Regarding the customs, you contact the local customs in your country if you want to know more.

About the Shipping Fee

We usually use the forwarder EMS.
And the shipping fee is depending on the country and the weight of the parcels.
You can check it on this web site.

http://www.post.japanpost.jp/english/fee/intel/ems.html